For our  Applications Solutions and Infrastructure Solutions Group

・         All your referrals need to be sent to referralhelpdesk@...  

・         Candidates will be shortlisted by the HR Staffing /Technical Panel and then they will be intimated about the interview process and Interview venue

・         To enable quick processing, please mention in the subject of your referral mail: Full Name of ARC_REQ/Candidate_Skill/Location of Candidate/Years of Experience/ Employee E Code

・         All your referrals should have a professional degree like BE/BTECH/MCA/BS/MS/M.Sc (Computer Science or Electronics) with throughout 60% in all the academics

・         For all ARC or HR related feedback / queries/ concerns please log-on to “TRAIN –> my tool -> HR4U -> Global connect”

1.     Service Desk Technican - Level 1 Support

Open Positions- 5

Location: Bangalore

・         Job Responsibility:

・         Working Knowledge of Operating Systems such as Windows 9x, XP, NT, 2000, Novell etc

・         Net Typing speed of 30 words with 90% plus accuracy

・         Must be able to speak fluent English

・         Must possess excellent writing and comprehension skills

・         Excellent Customer Service Skills

・         Knowledge of troubleshooting PC Hardware

・         Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office on Windows Platform

・         Education: Graduation/ BE/B.Tech (preferred)

・         Experience: relevant experience in a Semi – Technical / Technical Support Role (1-3 yrs)

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